Pengertian Singkat Tentang Analisi Sentimen Beserta Contohnya

Analisis sentimen adalah teknik untuk mengekstrak dan memahami sentimen atau perasaan positif, negatif, atau netral dari teks atau bahasa yang digunakan. Analisis sentimen sering digunakan dalam industri untuk memahami dan mengukur sentimen pengguna terhadap produk atau layanan, atau untuk memonitor reputasi merek di media sosial. Berikut ini adalah contoh analisis sentimen: Contoh 1: Teks: "Saya sangat senang dengan produk baru ini! Fiturnya sangat baik dan sangat mudah digunakan." Analisis: Sentimen positif Penjelasan: Teks ini mengekspresikan perasaan senang terhadap produk baru dan menyatakan bahwa fiturnya baik dan mudah digunakan. Contoh 2: Teks: "Aku benar-benar kecewa dengan pelayanan pelanggan. Mereka sangat lambat dan tidak efektif dalam menyelesaikan masalahku." Analisis: Sentimen negatif Penjelasan: Teks ini mengekspresikan perasaan kecewa terhadap pelayanan pelanggan yang lambat dan tidak efektif dalam menyelesaikan masalah pelanggan. Contoh 3: Teks: ...

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